Operations
Gabe
Operational Manager
Operational Manager — schedules, parts, and technician load balancing. The role that decides whether a job gets fixed on the first visit or needs a second one.
Background
A same-day fix depends on logistics that happen before the truck rolls: the right tech, the right route order, and the right parts loaded the night before. This role owns that sequence.
What this role covers
Technician schedule coordination, parts pre-load for the next day's dispatch board, same-day reschedule logistics when a job runs long, and route balancing across the fleet.
Why I work at Berne
Berne stocks real parts-on-truck inventory, which makes first-visit fixes an operations goal you can actually hit.
Service area
Coordinates fleet logistics across Miami-Dade, Broward, and Palm Beach.